Gress
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- Jan 25, 2024
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A while back I was referred to Zager guitars by a friend who liked his and believed it was the easiest guitar to play he ever had. I looked at Zager guitars and browsing the web got very different opinions.
On one side the reviews were all positive (many of these posted by or found by the links from Zager site), while on the other side, there were negative ones with very strong dislikes. It did not help me much, so I decided to give Zager a try.
Zager often times, if not constantly, has some “deals” on their webpage and I decided to look at an acoustic only ZAD50 model positioned as “used once by Denny. 99% flawless guitar (marks too small to appear on camera)” Of course this was just a way to offer a discounted price not saying it was discounted.
I bought it. The guitar came new in a new Zager case shipped promptly and fast. Here is what I think.
Let’s look at Zager from a few perspectives starting with the one that I believe was the most negative reviews were focusing on.
1,Company / Marketing
Zager company is very accessible with great support over all the usual communication lines. All questions / concerns are answered quickly and with no omission of customer’s specific questions. They are also doing their best to build a good and lasting relationships with the customers with free perks and in general being very supportive.
Having said that, some of the answers they provide to direct questions might be worded a bit fuzzy.
For instance, a simple question asking if the guitars are made in the USA got answered saying that no company can claim that as laws now prohibit companies to say so, unless all the materials are sourced in the USA.
Zager then provides a long list of all the parts and their particular sources – e.g. Sitka Spruce (Canada), Mahogany (Indonesia, Brazil), Indian Rosewood (India), etc. with majority of the parts: strings, nut, saddle, pins, frets, hardware, pick guards, etc (all USA).
Where the guitars are made is left for a customer to guess. No production tours or even video reviews are offered or available from the 3rd parties or at least I failed to find them.
Zager marketing is aggressive and IMO sometimes on the border of misleading. To me this was very clear from the beginning, but did not turned me off, as the customer support was there and I though the guitars would speak for themselves no matter marketing. That was one of the reasons I decided to try one.
2.Pricing
With the deal I got on that “used” ZAD50, I think it was OK. The negotiated guitar price I paid in the spring of 2022 (if I discount the listed price for the case / shipping / set-up, “free” perks etc.) would come to $550 or so. Did not care to look at what the list prices are nowadays…
3.The guitar
The guitar is very well made. The build quality is there and I did not discover any flaws. Being one step up from the bottom of their lineup (ZAD20) it’s appearance is very nice.
This particular guitar tone is good too. Being a spruce/mahogany it is brighter than my rosewood ones and I would not compare it to Martin, as Zager do in their videos, but nonetheless. And, obviously, I can’t judge their higher positioned models with different woods.
Is the body made of solid wood or laminate? I tried my best to answer this to myself. What I believe is the top is made of the solid wood, but the back and sides seem to be laminate judged by the grain patterns.
Tuners and all the other parts are high quality.
Now to the set-up and how easy is the guitar to play question.
The guitar comes with what Zager calls “Zager E-Z play “Pillow Touch” coated strings. You can see how the marketing is going on here J There is no gauge listed or where the strings are made label on the pack.
Now to the measurements done by me.
Strings are .008 - .042 i.e extra light
The nut measures at 1.737” (i.e. qualifies as 1-3/4)
String spacing at the nut is 1.522” and 2.179” at the saddle
The neck is similar to Martin’s modified low oval and measures 4.5” at the nut and 5.5” at 12th fret circumference including fretboard.
For the comparison here are the measurements of my 2022 Martin GPC16e (with Martin modified low oval neck)
Martin GPC16e nut measures at 1.750” exactly
String spacing at the nut is 1.538” and 2.165” at the saddle
Martin’s modified low oval neck measures 4.562” at the nut and 5.415” at 12th fret circumference including fretboard.
So as we see, Zager marketing claims that the neck is special and strings spacing is wider than others aren’t true.
With neck relief of .003” the strings height at my ZAD50 is currently at 2.1mm low E and 1.5mm high E
vs my Martin with neck relief of .008” at 2.1mm low E and 1.75mm high E
So is ZAD50 easier to play? Yes it is, but with my current Martin setup not by much.
The main difference is coming from the strings. I use Martin’s Flexible Core Tommy Emmanuel 12-54 strings on my Martin vs Pillow touch (Oh, boy) extra lights on Zager.
Strings height between the two guitars is similar with no buzzing on Martin and some buzzing with heavier playing on Zager. If I wanted no buzzing on Zager, I would need to increase the neck relief which in turn would make the strings higher.
Spring spacing is very similar, but with E to e string distance at the nut is 1.522” on Zager vs 1.538” on Martin if you are after more space then contrary to Zager claims that their spacing is wider, Martin nut spacing wins.
The E to e distance is larger at the saddle on Zager measuring at 2.179” vs 2.165” on Martin. With this little difference, it makes the strings closer to the neck edges on Zager and I can feel it from fret 7 up. I like my Martin better.
Neck shape is very similar to me and I do not have a preference here. I like them both. The main difference I feel is that Zager neck is polished vs Martin is satin. However to me it does not matter.
Which setup is better for me? The answer is the Martin and I play it way more than my Zager. Obviously, I like Martin tone much more too
So in summary would I recommend Zager guitar? It depends on 3 things. Is this for someone who is new to guitars (as it comes pre-set for easy play)? Is the price right (esp. if the nicer looks is important)? Can a person live with Zager marketing? If the answer for all 3 questions is Yes, then I would suggest to look at the Zager. And the customer support from Zager is excellent.
If it is for someone experienced, then I would not take my freedom to suggest it.
I hope this would be useful for some who is considering Zager guitars.
On one side the reviews were all positive (many of these posted by or found by the links from Zager site), while on the other side, there were negative ones with very strong dislikes. It did not help me much, so I decided to give Zager a try.
Zager often times, if not constantly, has some “deals” on their webpage and I decided to look at an acoustic only ZAD50 model positioned as “used once by Denny. 99% flawless guitar (marks too small to appear on camera)” Of course this was just a way to offer a discounted price not saying it was discounted.
I bought it. The guitar came new in a new Zager case shipped promptly and fast. Here is what I think.
Let’s look at Zager from a few perspectives starting with the one that I believe was the most negative reviews were focusing on.
1,Company / Marketing
Zager company is very accessible with great support over all the usual communication lines. All questions / concerns are answered quickly and with no omission of customer’s specific questions. They are also doing their best to build a good and lasting relationships with the customers with free perks and in general being very supportive.
Having said that, some of the answers they provide to direct questions might be worded a bit fuzzy.
For instance, a simple question asking if the guitars are made in the USA got answered saying that no company can claim that as laws now prohibit companies to say so, unless all the materials are sourced in the USA.
Zager then provides a long list of all the parts and their particular sources – e.g. Sitka Spruce (Canada), Mahogany (Indonesia, Brazil), Indian Rosewood (India), etc. with majority of the parts: strings, nut, saddle, pins, frets, hardware, pick guards, etc (all USA).
Where the guitars are made is left for a customer to guess. No production tours or even video reviews are offered or available from the 3rd parties or at least I failed to find them.
Zager marketing is aggressive and IMO sometimes on the border of misleading. To me this was very clear from the beginning, but did not turned me off, as the customer support was there and I though the guitars would speak for themselves no matter marketing. That was one of the reasons I decided to try one.
2.Pricing
With the deal I got on that “used” ZAD50, I think it was OK. The negotiated guitar price I paid in the spring of 2022 (if I discount the listed price for the case / shipping / set-up, “free” perks etc.) would come to $550 or so. Did not care to look at what the list prices are nowadays…
3.The guitar
The guitar is very well made. The build quality is there and I did not discover any flaws. Being one step up from the bottom of their lineup (ZAD20) it’s appearance is very nice.
This particular guitar tone is good too. Being a spruce/mahogany it is brighter than my rosewood ones and I would not compare it to Martin, as Zager do in their videos, but nonetheless. And, obviously, I can’t judge their higher positioned models with different woods.
Is the body made of solid wood or laminate? I tried my best to answer this to myself. What I believe is the top is made of the solid wood, but the back and sides seem to be laminate judged by the grain patterns.
Tuners and all the other parts are high quality.
Now to the set-up and how easy is the guitar to play question.
The guitar comes with what Zager calls “Zager E-Z play “Pillow Touch” coated strings. You can see how the marketing is going on here J There is no gauge listed or where the strings are made label on the pack.
Now to the measurements done by me.
Strings are .008 - .042 i.e extra light
The nut measures at 1.737” (i.e. qualifies as 1-3/4)
String spacing at the nut is 1.522” and 2.179” at the saddle
The neck is similar to Martin’s modified low oval and measures 4.5” at the nut and 5.5” at 12th fret circumference including fretboard.
For the comparison here are the measurements of my 2022 Martin GPC16e (with Martin modified low oval neck)
Martin GPC16e nut measures at 1.750” exactly
String spacing at the nut is 1.538” and 2.165” at the saddle
Martin’s modified low oval neck measures 4.562” at the nut and 5.415” at 12th fret circumference including fretboard.
So as we see, Zager marketing claims that the neck is special and strings spacing is wider than others aren’t true.
With neck relief of .003” the strings height at my ZAD50 is currently at 2.1mm low E and 1.5mm high E
vs my Martin with neck relief of .008” at 2.1mm low E and 1.75mm high E
So is ZAD50 easier to play? Yes it is, but with my current Martin setup not by much.
The main difference is coming from the strings. I use Martin’s Flexible Core Tommy Emmanuel 12-54 strings on my Martin vs Pillow touch (Oh, boy) extra lights on Zager.
Strings height between the two guitars is similar with no buzzing on Martin and some buzzing with heavier playing on Zager. If I wanted no buzzing on Zager, I would need to increase the neck relief which in turn would make the strings higher.
Spring spacing is very similar, but with E to e string distance at the nut is 1.522” on Zager vs 1.538” on Martin if you are after more space then contrary to Zager claims that their spacing is wider, Martin nut spacing wins.
The E to e distance is larger at the saddle on Zager measuring at 2.179” vs 2.165” on Martin. With this little difference, it makes the strings closer to the neck edges on Zager and I can feel it from fret 7 up. I like my Martin better.
Neck shape is very similar to me and I do not have a preference here. I like them both. The main difference I feel is that Zager neck is polished vs Martin is satin. However to me it does not matter.
Which setup is better for me? The answer is the Martin and I play it way more than my Zager. Obviously, I like Martin tone much more too
So in summary would I recommend Zager guitar? It depends on 3 things. Is this for someone who is new to guitars (as it comes pre-set for easy play)? Is the price right (esp. if the nicer looks is important)? Can a person live with Zager marketing? If the answer for all 3 questions is Yes, then I would suggest to look at the Zager. And the customer support from Zager is excellent.
If it is for someone experienced, then I would not take my freedom to suggest it.
I hope this would be useful for some who is considering Zager guitars.